nice to meet you, i’m luana.

i leverage user research to maximize the experience of a digital product or a physical space, helping clients reach and retain more users/guests.

what does this mean?

It means I use user insights to:

→ increase user satisfaction and attract more customers by improving the product experience

→ prepare a digital product for an effective market launch

→ decrease churn by aiding you in connecting with your users more

→ identify new business opportunities, leveraging your product’s full potential

→ assess whether your physical establishment is inviting or keeping guests away

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