nice to meet you, i’m luana.

i help digital product companies reach more customers by leveraging user research to maximize the product experience.

i also help assess physical spaces/establishments to ensure the experience they provide delights guests.

what does this mean?

It means I use user insights to:

→ increase user satisfaction and attract more customers by improving the product experience

→ prepare a digital product for an effective market launch

→ decrease churn by aiding you in connecting with your users more

→ identify new business opportunities, leveraging your product’s full potential

→ assess whether your physical establishment is inviting or keeping guests away